Frequently asked questions
Product rank pagePlease check.
Our store only sells certified genuine products. Enjoy your shopping with peace of mind.
If you have any concerns before purchasing, please feel free to ask.Contact usPlease.
Since this is a used item, the photos on the product page and the items listed in the "Accessories" column are all included. Even if it is included when purchasing a new item, it will not be included unless specified.
We do not accept reservations for products.
Products listed on the online store can be viewed at the physical store.
If there is a product you are interested in, please feel free to contact us.Contact usPlease.
⚫︎Confirmable stores
We also accept returns due to customer's convenience, such as the wrong size or the wrong size, etc., within 3 days.
You can specify the date and time on the cart page.
Usually ships within 2 business days.
You will receive 5% points back on your purchase amount. 1 point can be used for 1 yen.
When you register for the first time, you will receive 3,000 points.
For detailsherePlease check the page.
Credit cards (VISA/MASTER CARD/AMEX), Paypal payment, and deferred payment (Paidy) are available.
For more informationherePlease check.
My page “Edit member informationYou can register and change from ``.
If your email address is from a mobile carrier such as ezweb.ne.jp, docomo.ne.jp, softbank.ne.jp, etc., you may not be able to receive the email due to spam settings, so please try registering an email address other than your mobile carrier's email address. If you have already registered, after logging inMy pagePlease change it accordingly.
Please complete the procedure via official LINE or chat on the online store page. Customer support will contact you. Once we have verified your identity, we will proceed with the procedure.
Each person may only maintain one account. If you have trouble logging in, please contact us via official LINE or chat on the online store page.
Yes, it is possible. We will issue an electronic receipt, so please contact us after placing your order.